Privacy and Data Protection

At Sandersons Outdoor Power Equipment, protecting your personal information is a priority. This Privacy and Data Protection Policy explains how we collect, use, store, and safeguard your data in compliance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

1. Information We Collect

We collect personal information necessary to provide our products and services, including your name, contact details, payment information, and purchase history. We may also collect technical data such as IP addresses and browsing behaviour on our website.

2. How We Use Your Information

Your personal information is used to:

  • Process orders and payments

  • Communicate with you about your orders, products, and services

  • Provide customer support and after-sales service

  • Improve our products, services, and website experience

  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information with trusted third parties such as delivery partners, payment processors, and authorised service providers strictly for the purposes outlined above. These parties are required to maintain confidentiality and comply with privacy laws.

4. Data Security

We implement reasonable technical and organisational measures to protect your information from unauthorised access, misuse, or disclosure. Our website uses secure encryption protocols (HTTPS) to safeguard data during transmission.

5. Cookies and Tracking

Our website uses cookies to enhance user experience and collect anonymous analytics data. You can manage cookie preferences through your browser settings. For detailed information, please see our Cookies Policy [link if available].

6. Access and Correction

You have the right to request access to your personal information held by us and to correct any inaccuracies. Please contact us at info@sandersonsoutdoorpowerequipment.com.au for assistance.

7. Retention of Information

We retain personal data only as long as necessary to fulfil the purposes for which it was collected and to comply with legal requirements.

8. Your Rights

Under the Australian Privacy Principles, you have the right to:

  • Access your personal information

  • Request correction of inaccurate data

  • Complain about a privacy breach

  • Withdraw consent where applicable

9. Changes to This Policy

We may update this Privacy and Data Protection Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

For any privacy concerns or questions, please contact:
Email: info@sandersonsoutdoorpowerequipment.com.au
Phone: (08) 9444 1284