Technical Support

At Sandersons Outdoor Power Equipment, we pride ourselves on delivering exceptional technical support backed by decades of hands-on experience. Our team includes highly skilled small engine mechanics who understand the intricacies of all types of outdoor power machinery—from lawn mowers and chainsaws to battery-powered tools and ride-on mowers.

Expert Knowledge Across All Products

Whether you have questions about operation, maintenance, troubleshooting, or repair, our technicians are ready to assist. We support a wide range of brands including EGO, Honda, Briggs & Stratton, Masport, Victa, and many more. No matter the product or issue, you can trust Sandersons for accurate, practical advice.

What We Can Help With

  • Diagnosing engine or mechanical problems

  • Battery care and charging issues for electric tools

  • Routine maintenance guidance to extend equipment life

  • Warranty enquiries and service options

  • Genuine parts identification and replacement advice

  • Safety tips and best practice for equipment use

  • Technical details for commercial fleet management

Why Choose Our Support Team?

  • Decades of experience: Our mechanics bring years of specialised expertise in small engine and outdoor power equipment repair.

  • Comprehensive service: We handle everything from simple troubleshooting over the phone to detailed in-person diagnostics and repairs.

  • Customer-focused: We explain technical issues in clear terms and help you make informed decisions about your equipment.

  • Local presence: Based in Osborne Park, we offer fast, accessible support to Western Australian customers.

How to Reach Us

For technical assistance, simply call our dedicated support line at (08) 9444 1284 or email info@sandersonsoutdoorpowerequipment.com.au. Our friendly team will listen to your concerns and provide step-by-step solutions or arrange service where necessary.